My ad page was unpublished after ending a split test early in order to change one of th...
GetHuman-dylfalc's customer service issue with Facebook from September 2018
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-dylfalc's own words
My ad page was unpublished after ending a split test early in order to change one of the pictures on my A creative ad. I changed the picture and immediately the ad preview would not load and said that it did not meet Facebook guidelines. I changed the picture back to the previous picture and still had the same message in my ad preview. I decided to complete delete the ad and make another in order to try to fix the problem. However, after beginning the ad creation process it said I did not have any available Facebook pages to run this ad with and that a page must be published in order to run an ad. Confused, I went to my business page and sure enough it was unpublished. I have read over the Facebook guidelines and am almost positive my website and ads do not violate any rules. I sell baby onesies. My products are all based on Halloween meaning that soon, advertising for them is going to become essential and soon after will become pointless. Please get back to me soon and review your decision to unpublish my page. Page: The Onesie Way.
GetHuman-dylfalc did not yet indicate what Facebook should do to make this right.
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