I have a Facebook account. It was hacked a few weeks ago, FB took me off of marketplace...

GetHuman-sjcal's customer service issue with Facebook from September 2018

3 views | 141732 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-sjcal's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-sjcal's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sjcal will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-sjcal can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-sjcal may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-sjcal's own words
I have a Facebook account. It was hacked a few weeks ago, FB took me off of marketplace and BST pages. Which makes no sense as I was hacked. I was hacked *-* more times. FB shut off my account. I made a new account with very few people and made only a couple comments and Facebook shut me down again. I run a business, I use Facebook and I communicate through messenger. I’m deaf and I’m an older female. I’m not a hacker or a robot. I don’t understand Facebook issue with me? I don’t understand why I’m being singled out? No one I know has these issue. Facebook says it’s a security issue. But I’m the victim being treated as the bad guy. How do I fix this. The security issue keep singling me out and shutting me down.

GetHuman-sjcal did not yet indicate what Facebook should do to make this right.

How GetHuman-sjcal fixed the problem

We are waiting for GetHuman-sjcal to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-sjcal fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-sjcal
Sep 15th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 141732 others
0 customers following this

Timeline

GetHuman-sjcal started working on this issue
Sep 15th, 2018 6:40pm

Moving? We Make It Easy.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians