Hello Facebook my account was hacked * days ago I managed to recover it by resetting my...

GetHuman-plymchic's customer service issue with Facebook from September 2018

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The issue in GetHuman-plymchic's own words
Hello Facebook my account was hacked * days ago I managed to recover it by resetting my password I the set up trusted friends and the two factor authentication Iv been trying to access my acc since and I’m not receiving the codes I went through the trusted friends process but it said I need to log in from a known device but this is the only device I have I have filled out an contact form several times since Friday I received an email back from Facebook with a one click log in link but it was for an old Facebook iv not received any response since iv uploaded my Id aswell this is my personal account and really need to access it please help I’m willing to provide all the identification you need to prove it’s my account thanks

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Customer service issue
Reported by GetHuman-plymchic
Sep 13th, 2018 - 4 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 139581 others
0 customers following this


GetHuman-plymchic started working on this issue
Sep 13th, 2018 8:55pm