My Facebook account has been taken over by someone else and has eliminated me from gain...

GetHuman-glitchy's customer service issue with Facebook from September 2018

21 views | 131207 similar | 0 following
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-glitchy will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-glitchy can let us know if they help or not.
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The issue in GetHuman-glitchy's own words
My Facebook account has been taken over by someone else and has eliminated me from gaining access back. Not by choice, I was randomly logged off on Sun September *nd. When I tried to log in, I was told my password was incorrect. When I tried to reset my password, the only option I was given was to have a link sent to an email I didn't recognize. When I looked at my account through one of my friends pages, my contact info had been changed to a Google talk number. I have never had a Google talk number. What used to be there was my phone number and my email. The same email that was registered to my Facebook account. I have had this Facebook account for * years. I would like to gain access back into this account. Can you assist me in this?

GetHuman-glitchy did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman-glitchy
Sep 7th, 2018 - 2 years ago
Fixed
Seen by 21 customers so far
Similar issue to 131207 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-glitchy started working on this issue
Sep 7th, 2018 2:15am
GetHuman-glitchy indicated the issue is not fixed yet.
Sep 7th, 2018 2:15am

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