I can't log into my account. Facebook said that these has been suspicious activity on m...

GetHuman1040914's customer service issue with Facebook from August 2018

4 views | 118308 similar | 0 following
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1040914 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1040914 can let us know if they help or not.
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The issue in GetHuman1040914's own words
I can't log into my account. Facebook said that these has been suspicious activity on my account. I am definitely sure that this is not the case. Every time I try and log in now, I have ot follow * or * steps. These are simple and easy to do axcept for the last one which is about my commerce posts. There is no option to "unclick all" so I have to manually click on all *,*** of my posts. This takes about an hour and, after I have done this, when I click on the Skip button it just times out. I have tried this * times wthout success. This is really frustrating as I have games connected to my Facebook account which I have had for ** years. I have over *,*** friends. Please help me get back into my account.

GetHuman1040914 did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman1040914
Aug 27th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 118308 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman1040914 started working on this issue
Aug 27th, 2018 11:21am

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