My sister is severely depressed and an entire album of her photos was just deleted as s...

GetHuman-idancewi's customer service issue with Facebook from August 2018

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The issue in GetHuman-idancewi's own words
My sister is severely depressed and an entire album of her photos was just deleted as spam. They were not spam they were her memories. Photos of her hard work restoring items. Showing people how they could turn trash into treasure. I love seeing them and so do her friends and family. **Facebook is doing this stuff all too often. If you are not removing it on your own you are allowing people to bully others by doing so. She doesn't need this! It could be the last straw. It wasn't just one or * photos that we deleted it was an entire album that she has been working on for over a year. Including memories with her children. **This needs to stop. I've had several friends who have had their photos vanish the same way. Though I'm not sure that any lost an entire album. But this sort of bullying is getting out of hand. **We put our memories on facebook in order to preserve them. Not to have them suddenly vanish for no reason. **Your standard "It was spam response is BS!" since your people clearly never even look at the items that people complain about. **I had a friend who posted a photo of a ROCK! Not even an obscene looking rock that was deleted for nudity. In the meantime I have seen all sorts of obscene things that stayed without protest. **This is horrible!

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Facebook

Customer service issue
Reported by GetHuman-idancewi
Aug 24th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 115616 others
0 customers following this

Timeline

GetHuman-idancewi started working on this issue
Aug 24th, 2018 9:46pm

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