My account Name is Michael Womack. I am a drummer which is on my account. I have sent y...

GetHuman-artistat's customer service issue with Facebook from August 2018

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The issue in GetHuman-artistat's own words
My account Name is Michael Womack. I am a drummer which is on my account. I have sent you a complaint prior to this notice. In regards to a woman or someone using the name of Coleen Rooney. I wanted to make sure you have my information. So that maybe you can contact me and advice on what action is being taken. If this woman is ( Coleen Rooney then everything is fine. If she is not. Then you need to check into it. It is very possible that she is using more men for the same purpose. Can you keep my name out of it. I don't need any more problems. I have been a customer of yours for years. I have contacted * Federal agencies and have not heard anything from them in over a year. I contacted the FBI internet crime division did a report and the Federal trade commission. As I was told to do. The money is gone. I know it will not be returned. But if this person is a scammer. I wanted you to know that they or she or who ever is using Facebook as a tool to do their scamming. This is serious to me. Because I have become very attached to this woman. I hope you can help me. So I know to either block her out of my life or go on as we have planned. She is very convincing and I also checked Twitter and the real Coleen Rooney is on there. The thing is. What she has told me. Does make scents and is very believable. That is why I let my guard down. But I now have to know. If she is real or a scammer. Please do what you can do to help me. I am a Viet Nam veteran and I am afraid more men are being robbed. Can you please keep this all as confidential as possible. If it is a TRUE fantasy I don't want to hurt her career in any way,shape or form. If it is a scam I would like this person prosecuted or what ever has to be done. I can be reached at this phone number if you need it ( ***-***-****). I have asked for help from you awhile ago and did not receive any response from your companies. This is part * *f * messages just sent by me. I just sent the complaint prior to this one message because I was not sure how to give you a way to respond back to me. Thank You so much for the opportunity to express my problem. I am looking forward to hearing back from you. It is a pleasure to be a Facebook customer. Is it possible not to make this complaint public. I don't want to lose what friends I do have on here.
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Customer service issue
Reported by GetHuman-artistat
Aug 17th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
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GetHuman-artistat started working on this issue
Aug 17th, 2018 10:40pm