Ad delivery problem * Job: *************** **Hello,**I was supposed to receive a...

GetHuman-forkenbr's customer service issue with Facebook from August 2018

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The issue in GetHuman-forkenbr's own words
Ad delivery problem * Job: *************** **Hello,**I was supposed to receive a $*** ad coupon described below. I think the agent assisting could have done a better job explaining how I redeem this credit, I still can't figure it out.**Also, last weekend I was inviting people who clicked my ads to Like our page* there were quite a few because I have ads going way back since I wasn't aware this feature was available. After a while I received an automated error message that said the feature was disabled because I was clicking too fast. This is quite infuriating since I paid for these ads and it was perfectly reasonable to send these invites, not to mention the fact that nobody responded to my message for help on the issue.**I must say, I find the lack of human support for paying FB customers to be disgraceful. I understand your goal is to maximize your profit, but at some point it demonstrates that the welfare of your customers is not a concern to you.***Thank you,**Darin
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Facebook

Customer service issue
Reported by GetHuman-forkenbr
Aug 17th, 2018 - a yr ago
I have an issue with Facebook too
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Timeline
GetHuman-forkenbr started working on this issue
Aug 17th, 2018 8:29pm
GetHuman-forkenbr indicated the issue is not fixed yet.
Aug 18th, 2018 9:31pm
GetHuman-forkenbr indicated the issue is not fixed yet.
Aug 18th, 2018 9:31pm
GetHuman-forkenbr indicated the issue is not fixed yet.
Aug 20th, 2018 10:45pm