Hello I am writing to speak about a Facebook disable I shouldn't have been given and am...

GetHuman-lil_lozz's customer service issue with Facebook from August 2018

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If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-lil_lozz's own words
Hello I am writing to speak about a Facebook disable I shouldn't have been given and am awaiting my page to be reinstated still.**So I went camping with my partner, took a photo of my partner who fell asleep in a deck chair a bit drunk found it funny and put it on my facebook. **A few days later I received an automatic message pop up explaining about a photo Facebook felt was inappropriate and was removed. I assumed it was this photo as it was no longer up so assumed for some reason it wasn't to standard. I understood and was fine with it and far as I was aware that was the last of it.**A few days later I looked on my facebook and **minutes later I tried to look at a message and I was disabled. I assumed I had been hacked and panicked but after several log in attempts assumed the only reason was I'd been disabled by Facebook. **I then received a message to explain I was temporarily disabled for one week disabled and assumed it was the photo.**I haven't been reinstated yet but am writing to tell of the importance as my good friend who died last year is on this account. I have to access to our photos, his Facebook page, the timeline history or anything and my heart aches and I'm devastated at the prospect of never seeing any of it again. **I have never had trouble on Facebook, **years I've had the account and never been banned disabled or warned of anything.**I made a terrible mistake I'm truly sorry for and I have re read the terms and standards to make sure I never do it again. **I was disabled last Wednesday so assume I will be re activated tomorrow? I hope So! I would be so grateful and I'm genuinely sorry. After seeing awful photos and videos on Facebook that get uploaded and are online I genuinely no idea a photo of my boyfriend in his boxers asleep would've been so bad!**Thanks
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Customer service issue
Reported by GetHuman-lil_lozz
Aug 17th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
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GetHuman-lil_lozz started working on this issue
Aug 17th, 2018 8:43am