For a few weeks now I have had problems signing onto my account because I NEVER receive...

GetHuman1002754's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman1002754's own words
For a few weeks now I have had problems signing onto my account because I NEVER receive my secondary confirmation text message on my phone. several times requested additional messages eventually got some, but now what I used to do to circumvent the snowballing issue was to "log off" and try again. I started typing in my sign-in address and password like a hunt and peck typer---that worked a few times. Yesterday they brought the hammer down and blocked me until I sent them their dumb picture with me holding a paper with a number on it--had no problem until this morning when it started all over again--now I am blocked with no way to get in. I was working on what I CONSIDER a vital project to stop animal abuse--now in the middle of it I am stonewalled --- yet again???
GetHuman1002754 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1002754 fixed the problem
Waiting...... Until they decide you have been punished enough for doing something incorrectly (I guess.).
Please help with my Facebook issue
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Facebook

Customer service issue
Reported by GetHuman1002754
Aug 17th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
GetHuman1002754 shared how to fix
Seen by 7 customers so far
Similar issue to 106821 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1002754 started working on this issue
Aug 17th, 2018 3:11am
GetHuman1002754 indicated the issue is not fixed yet.
Aug 17th, 2018 3:31am
GetHuman1002754 indicated the issue is not fixed yet.
Aug 17th, 2018 5:16am
GetHuman1002754 indicated the issue is not fixed yet.
Aug 17th, 2018 5:18am
GetHuman1002754 confirmed the issue is fixed. Hooray!
Aug 18th, 2018 6:09am