You really need to figure out a better way for people to contact you. None of the areas...

GetHuman-ginaalw's customer service issue with Facebook from August 2018

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ginaalw will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-ginaalw can let us know if they help or not.
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The issue in GetHuman-ginaalw's own words
You really need to figure out a better way for people to contact you. None of the areas for which we have tried to address this issue has worked and it is entirely due to your lack of accessibility.**Travis Killam (https:**www.facebook.com*travis.killam.**posts******************) posted a suicide note on Sunday, Aug. **. Minutes later, he shot himself, and this is the note his family was left with, completely left in the public sphere for the world to see.**Family, friends and community members have all reported this post to you, urging you to take it down. And what do you do? Simply put a "graphic content" disclaimer on the hunting picture he posted.**Never have I been more disgusted by a company's distaste and customer service before.**I also know you're currently facing legal issues with similarly disgraceful behaviour involving leaving abusive and harmful posts on Facebook. If this post is not taken down within the next ** hours, I will personally see to it that the prosecutors know of this issues to add to there ever-growing case.

GetHuman-ginaalw did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman-ginaalw
Aug 15th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 105108 others
0 customers following this

Timeline

GetHuman-ginaalw started working on this issue
Aug 15th, 2018 4:15pm

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