I have tried everythung to log in and recover my account by using trusted contacts and...

GetHuman-andykenn's customer service issue with Facebook from August 2018

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The issue in GetHuman-andykenn's own words
I have tried everythung to log in and recover my account by using trusted contacts and trying every password I could remember having. When I went to recover my account a code was sent to the email address associated with my facebook account but I no longer have access too. I used trusted contacts and got trough to where I changed the email associated with my account and my password. When I went to log i was told to verify my email. I got am email with a code but no link. I still can't access my account and I would like some help to get me in to my original facebook account as I do not want to make a new one. Please help as ive tried so many times but failed to get Into my account.*Regards Andrew kennedy
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Facebook

Customer service issue
Reported by GetHuman-andykenn
Aug 15th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 10 customers so far
Similar issue to 105084 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-andykenn started working on this issue
Aug 15th, 2018 3:53pm
GetHuman-andykenn indicated the issue is not fixed yet.
Aug 15th, 2018 4:55pm
GetHuman-andykenn indicated the issue is not fixed yet.
Aug 15th, 2018 4:57pm
GetHuman-andykenn indicated the issue is not fixed yet.
Aug 15th, 2018 4:57pm
GetHuman-andykenn indicated the issue is not fixed yet.
Aug 16th, 2018 4:55pm