My name is Lisa Pierson Smith and I have two facebook accounts. I've reported this prob...
GetHuman-lisakc's customer service issue with Facebook from August 2018
Help with my Facebook issue
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The issue in GetHuman-lisakc's own words
My name is Lisa Pierson Smith and I have two facebook accounts. I've reported this problem many times with no response from anyone and I tried calling facebook this morning to learn that there is no user support so I'm trying again. In June, **** I could not get into my account as I forgot my password. I then moved phone carriers and that is when I realized my original facebook account I've had for years was listed under email address of *****@***.com. I no longer work for sprint and there is no email account any longer. I reported to facebook in June that I couldn't get in. I established another facebook account under *****@***.com and phone ***-***-**** so I just started using that account. I now have two facebook accounts (one for *****@***.com and one at *****@***.com). I'd like to see if I could either merge the two or remove one (preferable I'd like my original one as I own a group in it for my High School reunion in Henry, Illinois). If we can't do this, I'd like to remove both accounts and start over.
GetHuman-lisakc did not yet indicate what Facebook should do to make this right.
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