I have an old Facebook account from when I was **, it has some pretty embarrassing cont...
GetHuman-owenkadd's customer service issue with Facebook from August 2018
Help with my Facebook issue
First: share to improve GetHuman-owenkadd's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-owenkadd may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-owenkadd's own words
I have an old Facebook account from when I was **, it has some pretty embarrassing content on it that I really want to be removed, I do not know the email because I had like ** when I was ** and deleted them all when I got older, I know the password, I also don't know the date of birth I put on the account, because I was ** and put a fake age in.**The account was hacked at some point and liked a bunch of weird Russian groups that I can't understand the names of, and it has one friend to whom I don't know, the content on the account is from an old Twitter account that I also don't have access to, but due to Twitter cleaning algorithm should be deleted at some point. I am pretty desperate to get this removed.**Thank you in advance,
GetHuman-owenkadd did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-owenkadd fixed the problem
We are waiting for GetHuman-owenkadd to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.