Okay so I haven't been on Facebook for a long time but when I tried to log-in, Facebook...

GetHuman-morgswi's customer service issue with Facebook from August 2018

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The issue in GetHuman-morgswi's own words
Okay so I haven't been on Facebook for a long time but when I tried to log-in, Facebook told me that I need to have a code from the code generator. So I need to log-in on another device. So I went to my computer and tried to log-in, thereafter, Facebook informed me that it would send an SMS text to me and that I should input that code. However, I never received the text. I tried troubleshooting: I literally did that picture thing (held up a hand-written note and took a pic of my face) but nothing has happened yet. Basically, I need verification from either device and can receive it from neither. So, when can I expect results after sending a photo of myself in, or is there a way that Facebook can just email me a code instead of texting? Thanks.
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Customer service issue
Reported by GetHuman-morgswi
Aug 11th, 2018 - 7 mons ago
I have an issue with Facebook too
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GetHuman-morgswi started working on this issue
Aug 11th, 2018 4:39pm