$*,*** plus invoice a mystery

GetHuman974822's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman974822's own words
Find out what generated this invoice ... When I check my FB account, I am informed that there is a balance to be paid.**However no matter where I check, I cannot find out the source of this amount.**My ad balance reads * (ZERO) yet when I try to access an ads account I'm told there is a balance to be paid.**If memory serves me correctly it's around $*,******The last campaign ran for ** days, (balance zero) and had a limit of $***- per day.**Can someone please explain this to me in NON technical language.**The last outstanding balance was around $** which I paid years ago.**Thanksn
No one is answering me
Contacting me and explaining how this money was spent.**When I owed $*.** they were emailing * messaging me continually, with over $*,****- not a single word.
Years
Yeah, trying to find other ways of contacting FB, with no luck.
I have an issue with Facebook too
How GetHuman974822 fixed the problem
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Customer service issue
Reported by GetHuman974822
Aug 10th, 2018 - 7 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 99659 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman974822 started working on this issue
Aug 10th, 2018 1:00pm
GetHuman974822 indicated the issue is not fixed yet.
Aug 11th, 2018 7:20am
GetHuman974822 indicated the issue is not fixed yet.
Aug 14th, 2018 10:28am
GetHuman974822 indicated the issue is not fixed yet.
Aug 14th, 2018 10:34am