My name is Vigail E Blanco Perez, I would like to get help with a old account on my nam...
GetHuman-vigailbl's customer service issue with Facebook from August 2018
Help with my Facebook issue
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GetHuman-vigailbl's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-vigailbl will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-vigailbl can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Before contacting them, items GetHuman-vigailbl may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-vigailbl's own words
My name is Vigail E Blanco Perez, I would like to get help with a old account on my name. My girlfriend openned a facebook account with my consent, but this relationship ended and she still using it and placing any amount of garbage there. She was the one who openned the email related and the password and dont know this information. I am not very expert on computers things and I dont have any idea how can I fix it. The phone numbee related with this account was **********. I prefer to close totally the * previous account I had and make a fresh start. How can I speak with costumer services to get help. My present phone number is ********** and if is possible some one that speak spanish. Thank you
GetHuman-vigailbl did not yet indicate what Facebook should do to make this right.
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