We have recently re-branded our Chicago Bears website "The Ten-Yard Line" to a new name...

GetHuman971114's customer service issue with Facebook from August 2018

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The issue in GetHuman971114's own words
We have recently re-branded our Chicago Bears website "The Ten-Yard Line" to a new name, "Bleacher Nation Bears."**However, upon attempting to change our name on our Facebook page, we were denied. We've since appealed and been denied again. **We currently have a pending name change request, but it's pending for quite some time and it's beginning to impact our business, as Facebook drives much of our traffic. **Given that there is *% change to the site, its coverage, it's authors, or its content, I struggle to understand why this name change request isn't granted. We've already re-branded on our site and on Twitter without any issue. **Please let us know if there is anything we can do to help speed along the process of changing the page "The Ten-Yard Line" to "Bleacher Nation Bears." **Thank you,*Michael Cerami*Get My Bat Media, LLC
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Facebook

Customer service issue
Reported by GetHuman971114
Aug 9th, 2018 - a yr ago
I have an issue with Facebook too
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Timeline
GetHuman971114 started working on this issue
Aug 9th, 2018 3:30pm
GetHuman971114 indicated the issue is not fixed yet.
Aug 9th, 2018 5:49pm
GetHuman971114 indicated the issue is not fixed yet.
Aug 10th, 2018 4:48pm