Someone hacked my e-mail account awhile back and opened an InstaGram account under that...

GetHuman898197's customer service issue with Facebook from July 2018

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Help with my Facebook issue
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman898197's own words
Someone hacked my e-mail account awhile back and opened an InstaGram account under that e-mail address. I have cancelled the IG account but facebook and IG accounts linked and I am now receiving e-mails from facebook about people I do not know.**I have two e-mail addresses through yahoo (ChristianD*****@***.com and ChristianD*****@***.com) I signed up with facebook using *****@***.com but am I receiving facebook emails through ChristianD*****@***.com. **When I follow the link asking me to change my settings (from the ChristianD*****@***.com account) It brings me to my Facebook account that I signed up with a different e-mail.**Please unlink the ChristianD*****@***.com e-mail account with any services it might be attached to. (Facebook, IG, Whatever else you got)

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Customer service issue
Reported by GetHuman898197
Jul 19th, 2018 - 5 years ago
Seen by 3 customers so far
Similar issue to 77572 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman898197 started working on this issue
Jul 19th, 2018 9:19pm
GetHuman898197 indicated the issue is not fixed yet.
Jul 20th, 2018 1:25pm
GetHuman898197 indicated the issue is not fixed yet.
Jul 21st, 2018 3:30pm

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