At first, i recieve a notification about my facebook being login by other device. Soon...

GetHuman-weiching's customer service issue with Facebook from July 2018

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The issue in GetHuman-weiching's own words
At first, i recieve a notification about my facebook being login by other device. Soon i press into the notification, i couldn't login to my fb already. So i tried to key in my email address*phone number and enter my password. They require me key in code that sent to my phone. But i still couldn't receive any codes after few hours of waiting. I tried to press having troubles key and they asked me to take a picture of myself with tge code in it. But nothing can be done to help me login my account. After few minutes later, my friend told me that i have sent her a msg thru messenger. She clicked the link and her fb turned blank. In my judgement, I'm very confirm that my fb is being hacked. I hope facebook team can help me to resolve my problems and get it fix. Thank you.
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Facebook

Customer service issue
Reported by GetHuman-weiching
Jul 15th, 2018 - a yr ago
I have an issue with Facebook too
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Seen by 2 customers so far
Similar issue to 73424 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-weiching started working on this issue
Jul 15th, 2018 5:40am
GetHuman-weiching indicated the issue is not fixed yet.
Jul 15th, 2018 5:40am