Perhaps I sent this message to the wrong inbox??? I don't have an issue, I have a request. The status says Fixed, but I haven't heard from anyone.

GetHuman-tlsthomp's customer service issue with Facebook from July 2018

5 views | 65109 similar | 0 following
Help with my Facebook issue
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The issue in GetHuman-tlsthomp's own words
Good morning. I am writing to make a request (if the idea doesn't already exist). *First, I want you to know that I really like the photo book business that you have partnered up with to use for creating memory books. I ordered my first one and LOVE it! The quality is amazing, the customer service demonstrated care to ensure I would be happy with their product. Truly being able to hold a book and flip through the memories is priceless. **Here is my request: I would like to know if you all offer a way for me to be able to sort and retrieve posts across multiple years for one friend. I want to be able to pull up all the posts in which I have posted on one particular friend's wall and or tagged them specifically and vice versa. I want to be able to do this in general and not just for the purpose of making a memory book. Does this option already exist? If yes, can you please advise me how to do such a sort. If not, will you please consider adding this option to our FB accounts? **Also, another wondering I would like to know how to do or if it is possible... is there a way for me to sort and retrieve all my posts based on who is pictured? For example, if I'd like to see all posts that include pics of my daughter Madison across the years, I'd love to see that and perhaps have that turned into a book. Perhaps the photo book making business already has that option, I am not sure. I know I can sort years but every post is open for that and I want to be able to narrow the pics by person. *Thanks for all you do! I really appreciate how your company continues to think outside the box and provide fun ways for families and friends to document celebrating their special times together:)**I look forward to hearing back. *Tara Thompson

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Facebook

Customer service issue
Reported by GetHuman-tlsthomp
Jul 6th, 2018 - 4 years ago
Fixed
Seen by 5 customers so far
Similar issue to 65109 others
0 customers following this
Items needed
Email on Account
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Timeline

GetHuman-tlsthomp started working on this issue
Jul 6th, 2018 11:34am
GetHuman-tlsthomp indicated the issue is not fixed yet.
Jul 6th, 2018 4:51pm
GetHuman-tlsthomp indicated the issue is not fixed yet.
Jul 6th, 2018 4:58pm