I need to login into my Facebook account. I keep trying to recover my login, and I used...

GetHuman-mlwilhoi's customer service issue with Facebook from July 2018

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The issue in GetHuman-mlwilhoi's own words
I need to login into my Facebook account. I keep trying to recover my login, and I used to just hit an icon on my phone and be automatically signed in. I must of logged out and forgot my password, and no longer have access to an old email account. I accidentally tried to recover it by making several new Facebook accounts with the same cell number, and my recent email. Now I I can't retrieve a code to reset a password. I've now been blocked from getting in to Facebook for **hours for the second time to try to login. I've had this account since **** I don't want to have to start a new one. Can you please help. It's Mary Lou Wilhoit. The recent profile picture is My self with my family, and the photo says happy father's day. Can you help me get back in my fb account. I've followed all the steps, and can't log in or set a new password . My email is *****@***.com*Thank you,*Mary Lou Wilhoit
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Facebook

Customer service issue
Reported by GetHuman-mlwilhoi
Jul 3rd, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 12 customers so far
Similar issue to 62365 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-mlwilhoi started working on this issue
Jul 3rd, 2018 4:37am
GetHuman-mlwilhoi shared this issue with friends on Facebook
Jul 3rd, 2018 4:37am
GetHuman-mlwilhoi indicated the issue is not fixed yet.
Jul 3rd, 2018 6:17am
GetHuman-mlwilhoi indicated the issue is not fixed yet.
Jul 3rd, 2018 6:19am
GetHuman-mlwilhoi indicated the issue is not fixed yet.
Jul 3rd, 2018 6:33am
GetHuman-mlwilhoi indicated the issue is not fixed yet.
Jul 3rd, 2018 8:06am
GetHuman-mlwilhoi indicated the issue is not fixed yet.
Jul 3rd, 2018 8:11am
GetHuman-mlwilhoi indicated the issue is not fixed yet.
Jul 3rd, 2018 8:37am
GetHuman-mlwilhoi indicated the issue is not fixed yet.
Jul 3rd, 2018 8:41am
GetHuman-mlwilhoi indicated the issue is not fixed yet.
Jul 3rd, 2018 8:42am