Hi, I have two Facebook accounts, one on my name, Mikha'el Steyn, and one on my ministr...

GetHuman841233's customer service issue with Facebook from July 2018

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The issue in GetHuman841233's own words
Hi, I have two Facebook accounts, one on my name, Mikha'el Steyn, and one on my ministry name, prophets preserve. The prophets preserve account got suspended because it is not a person's name, I was then informed I should have done that account on a page, cause fb must be on a person's name, I asked if they can change it to a page for me and they said yes, forward us a copy of your I'd. I did but there's one problem, I altered the spelling on my name on my fb account and now it does not match my I'd. I can only realtor my name on fb after ** days and thus now have no proof of my name to match the name on fb. I know there are rules and regulations and I have no problem with that, but, my problem can now not be addressed because it falls outside the normal procedure. How will I go about getting assisted in this unusual matter. Please help, I am desperate *Machiel
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Facebook

Customer service issue
Reported by GetHuman841233
Jul 2nd, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 32 customers so far
Similar issue to 61596 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman841233 started working on this issue
Jul 2nd, 2018 12:45pm
GetHuman841233 indicated the issue is not fixed yet.
Jul 2nd, 2018 1:47pm
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Jul 2nd, 2018 3:41pm
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Jul 3rd, 2018 5:03am
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Jul 3rd, 2018 8:51am
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Jul 3rd, 2018 10:54am
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Jul 3rd, 2018 1:49pm
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Jul 3rd, 2018 6:23pm
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Jul 4th, 2018 4:36am
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Jul 8th, 2018 3:20pm