Hi, I have two Facebook accounts, one on my name, Mikha'el Steyn, and one on my ministr...

GetHuman841233's customer service issue with Facebook from July 2018

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The issue in GetHuman841233's own words
Hi, I have two Facebook accounts, one on my name, Mikha'el Steyn, and one on my ministry name, prophets preserve. The prophets preserve account got suspended because it is not a person's name, I was then informed I should have done that account on a page, cause fb must be on a person's name, I asked if they can change it to a page for me and they said yes, forward us a copy of your I'd. I did but there's one problem, I altered the spelling on my name on my fb account and now it does not match my I'd. I can only realtor my name on fb after ** days and thus now have no proof of my name to match the name on fb. I know there are rules and regulations and I have no problem with that, but, my problem can now not be addressed because it falls outside the normal procedure. How will I go about getting assisted in this unusual matter. Please help, I am desperate *Machiel

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Facebook

Customer service issue
Reported by GetHuman841233
Jul 2nd, 2018 - 5 years ago
Fixed
Seen by 33 customers so far
Similar issue to 61596 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman841233 started working on this issue
Jul 2nd, 2018 12:45pm
GetHuman841233 indicated the issue is not fixed yet.
Jul 2nd, 2018 1:47pm
GetHuman841233 indicated the issue is not fixed yet.
Jul 2nd, 2018 3:41pm
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Jul 3rd, 2018 5:03am
GetHuman841233 indicated the issue is not fixed yet.
Jul 3rd, 2018 8:51am
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Jul 3rd, 2018 9:20am
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Jul 3rd, 2018 10:54am
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Jul 3rd, 2018 10:57am
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Jul 3rd, 2018 1:49pm
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Jul 3rd, 2018 2:46pm
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Jul 3rd, 2018 6:23pm
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Jul 3rd, 2018 7:40pm
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Jul 4th, 2018 4:36am
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Jul 4th, 2018 7:46am
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Jul 4th, 2018 1:17pm
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Jul 4th, 2018 3:23pm
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Jul 4th, 2018 4:34pm
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Jul 4th, 2018 4:55pm
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Jul 4th, 2018 7:50pm
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Jul 5th, 2018 6:29am
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Jul 5th, 2018 9:21am
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Jul 5th, 2018 1:53pm
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Jul 6th, 2018 6:51am
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Jul 6th, 2018 11:38am
GetHuman841233 indicated the issue is not fixed yet.
Jul 6th, 2018 12:58pm
GetHuman841233 indicated the issue is not fixed yet.
Jul 6th, 2018 2:08pm
GetHuman841233 indicated the issue is not fixed yet.
Jul 6th, 2018 6:07pm
GetHuman841233 indicated the issue is not fixed yet.
Jul 6th, 2018 7:27pm
GetHuman841233 indicated the issue is not fixed yet.
Jul 7th, 2018 5:32am
GetHuman841233 indicated the issue is not fixed yet.
Jul 8th, 2018 6:10am
GetHuman841233 indicated the issue is not fixed yet.
Jul 8th, 2018 3:20pm

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