I am not sure why it is checked as being fixed.... I is not fixed yet. It is still asking for a picture of a person and we never loaded a picture of a person. We have only ever uploaded a profile picture of the church. We may just have to set up a google plus account and twitter to use for social media.

GetHuman-sojourns's customer service issue with Facebook from June 2018

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The issue in GetHuman-sojourns's own words
I setup a page call SoJourns Chapel for our church study group. All of sudden it signed me out asking for a picture of myself. I tried to send a picture of our pastor and it stated the picture was too small. So we tried to send the picture we used to set the page up and It wouldn't accept that picture. We only set this page up less then a week ago and are locked out. Our study group is starting Next saturday and we wanted to have our page up and going. Rick
GetHuman-sojourns did not yet indicate what Facebook should do to make this right.
I am the pastor and just sent them a copy of my driver License. Even thought we have never sent them this iD before hopfully they accept this. Out of options.
I have an issue with Facebook too
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Facebook

Customer service issue
Reported by GetHuman-sojourns
Jun 30th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 59738 others
0 customers following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-sojourns started working on this issue
Jun 30th, 2018 4:55am
GetHuman-sojourns indicated the issue is not fixed yet.
Jun 30th, 2018 11:04am
GetHuman-sojourns indicated the issue is not fixed yet.
Jul 1st, 2018 6:19am
GetHuman-sojourns indicated the issue is not fixed yet.
Jul 1st, 2018 6:22am
GetHuman-sojourns shared this issue with followers on Twitter
Jul 1st, 2018 6:23am
GetHuman-sojourns shared this issue with followers on Twitter
Jul 1st, 2018 6:25am
GetHuman-sojourns indicated the issue is not fixed yet.
Jul 1st, 2018 6:50am
GetHuman-sojourns indicated the issue is not fixed yet.
Jul 1st, 2018 6:52am