I began using messenger which I understand is a facebook tool. I thought at least faceb...

GetHuman-dannyccr's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dannyccr will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-dannyccr can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-dannyccr's own words
I began using messenger which I understand is a facebook tool. I thought at least facebook or any associated programs were safe from being hacked. A friend for ** years and ex coworker*teacher had her messenger hacked. She also knew that I was struggling to raise * girls whose father is dead and mother was unfit and children were abused and neglected until the cabinet reached me. My friend Polly Kalar sent me a message on a location to apply for government assistance. I searched the site and it seemed legit. I should have scrolled on down the page because a fake one had been set up and I didn't know. I depended upon Polly's advise since I knew she would never deceive me. After the company said they needed about *,*** to take out taxes and insure mailing etc. I tried calling Polly but the phone had been disabled as well. I went ahead and did it based on her assuring me that she did the same thing and she got the grant. It all smelled fishy but I depended upon Polly and the safety of Facebook Messenger. Then it got too weird and I really smelled a rat so I actually drove the ** miles to her home. That's when she told me in person that she had been hacked. Believing in the safety of your program not to be hacked, I lost part of the money for my roof repair and lost the money I had for the girls summer clothes. I lost two thirds of a month's pay because of your easily hacked program. I'm so disgusted. I closed down my facebook and messenger for some time. I traced the hackers to near San Antonio TX area. Money was sent to a Missouri address. Your facebook and messenger sites are apparently dangerous and you have no handle on their safety. The front for the hackers was GACS. What I would like is my $*,*** back but I'm sure, "I'm sorry" is all I will hear. Your Billion dollar baby is a monster that can strip poor retirees like me trying to do good things and save * girls lives, or it already has been shown to tip elections and give us a psychotic president who is up Putin's *** a mile deep.

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Facebook

Customer service issue
Reported by GetHuman-dannyccr
Jun 29th, 2018 - 2 years ago
Fixed
Seen by 5 customers so far
Similar issue to 59274 others
0 customers following this
Items needed
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Timeline

GetHuman-dannyccr started working on this issue
Jun 29th, 2018 4:36pm
GetHuman-dannyccr indicated the issue is not fixed yet.
Jun 30th, 2018 10:21pm

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