I began using messenger which I understand is a facebook tool. I thought at least faceb...

GetHuman-dannyccr's customer service issue with Facebook from June 2018

Help with my Facebook issue
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-dannyccr's own words
I began using messenger which I understand is a facebook tool. I thought at least facebook or any associated programs were safe from being hacked. A friend for ** years and ex coworker*teacher had her messenger hacked. She also knew that I was struggling to raise * girls whose father is dead and mother was unfit and children were abused and neglected until the cabinet reached me. My friend Polly Kalar sent me a message on a location to apply for government assistance. I searched the site and it seemed legit. I should have scrolled on down the page because a fake one had been set up and I didn't know. I depended upon Polly's advise since I knew she would never deceive me. After the company said they needed about *,*** to take out taxes and insure mailing etc. I tried calling Polly but the phone had been disabled as well. I went ahead and did it based on her assuring me that she did the same thing and she got the grant. It all smelled fishy but I depended upon Polly and the safety of Facebook Messenger. Then it got too weird and I really smelled a rat so I actually drove the ** miles to her home. That's when she told me in person that she had been hacked. Believing in the safety of your program not to be hacked, I lost part of the money for my roof repair and lost the money I had for the girls summer clothes. I lost two thirds of a month's pay because of your easily hacked program. I'm so disgusted. I closed down my facebook and messenger for some time. I traced the hackers to near San Antonio TX area. Money was sent to a Missouri address. Your facebook and messenger sites are apparently dangerous and you have no handle on their safety. The front for the hackers was GACS. What I would like is my $*,*** back but I'm sure, "I'm sorry" is all I will hear. Your Billion dollar baby is a monster that can strip poor retirees like me trying to do good things and save * girls lives, or it already has been shown to tip elections and give us a psychotic president who is up Putin's *** a mile deep.
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Facebook

Customer service issue
Reported by GetHuman-dannyccr
Jun 29th, 2018 - 10 mons ago
I have an issue with Facebook too
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Seen by 4 customers so far
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GetHuman-dannyccr started working on this issue
Jun 29th, 2018 4:36pm
GetHuman-dannyccr indicated the issue is not fixed yet.
Jun 30th, 2018 10:21pm