I have just received two charges that I did not authorize $**.** and $***.** on my busi...

GetHuman832584's customer service issue with Facebook from June 2018

4 views | 59137 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman832584's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman832584's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman832584 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman832584 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman832584 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman832584's own words
I have just received two charges that I did not authorize $**.** and $***.** on my business account with facebook. I have in the past boosted my for sale properties and they are at the cost of $**.**. So when these charges came through I knew it was definitely not something that I had authorized. Please delete these charges as soon as possible off of my account. I have also contacted my Discover Card and they have cancelled my card off of this site for any further use. *Please email me that this incident has been taken care of!**Also, very disappointing that you have phone numbers for this type of issue to be resolved quickly but no one ever answers.*Thank you for your assistance*Tammy Wheeler

GetHuman832584 did not yet indicate what Facebook should do to make this right.

How GetHuman832584 fixed the problem

We are waiting for GetHuman832584 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman832584 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman832584
Jun 29th, 2018 - 5 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 59137 others
0 customers following this


GetHuman832584 started working on this issue
Jun 29th, 2018 1:35pm