I have just received two charges that I did not authorize $**.** and $***.** on my busi...

GetHuman832584's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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The issue in GetHuman832584's own words
I have just received two charges that I did not authorize $**.** and $***.** on my business account with facebook. I have in the past boosted my for sale properties and they are at the cost of $**.**. So when these charges came through I knew it was definitely not something that I had authorized. Please delete these charges as soon as possible off of my account. I have also contacted my Discover Card and they have cancelled my card off of this site for any further use. *Please email me that this incident has been taken care of!**Also, very disappointing that you have phone numbers for this type of issue to be resolved quickly but no one ever answers.*Thank you for your assistance*Tammy Wheeler

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Facebook

Customer service issue
Reported by GetHuman832584
Jun 29th, 2018 - 5 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 59137 others
0 customers following this

Timeline

GetHuman832584 started working on this issue
Jun 29th, 2018 1:35pm