I have just received two charges that I did not authorize $**.** and $***.** on my busi...
GetHuman832584's customer service issue with Facebook from June 2018
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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman832584 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman832584 can let us know if they help or not.
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The issue in GetHuman832584's own words
I have just received two charges that I did not authorize $**.** and $***.** on my business account with facebook. I have in the past boosted my for sale properties and they are at the cost of $**.**. So when these charges came through I knew it was definitely not something that I had authorized. Please delete these charges as soon as possible off of my account. I have also contacted my Discover Card and they have cancelled my card off of this site for any further use. *Please email me that this incident has been taken care of!**Also, very disappointing that you have phone numbers for this type of issue to be resolved quickly but no one ever answers.*Thank you for your assistance*Tammy Wheeler
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