Several years ago (at least *) I deactivated my account. I never gave it much thought u...

GetHuman830885's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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The issue in GetHuman830885's own words
Several years ago (at least *) I deactivated my account. I never gave it much thought until recently when someone told me it was still there. I tried for * days to sign in and try to delete it again. However, the email address I used is not the one i have now, and I cannot remember it nor my password. I tried for days to figure it out and cannot. Yesterday, one of my friends told me that I had apparently posted something on it. She showed it to me and it is a picture of sunglasses with a price on them. The person who apparenty hacked my account had tagged several of my friends. Here’s the situation, I want it deleted immediately! There are pictures that are not professional from a time in my life when my career path was different than it is now and I could post drinking pictures and such plus now, someone has apparently hacked into it. I am a little irritated that it wasn’t taken care of years ago when I first requested it to be deleted. If my request had been honored, then we wouldn’t be in this situation now. Please help!!!!** as a side note, I have two accounts under my name. One is Jen’s Bows and is not the one in question. The one I’m referring to in this email is one for Jennifer McDow and the profile picture is me in my wedding dress. This is the one that needs deleted please.
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Facebook

Customer service issue
Reported by GetHuman830885
Jun 28th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 58549 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman830885 started working on this issue
Jun 28th, 2018 9:36pm
GetHuman830885 indicated the issue is not fixed yet.
Jun 30th, 2018 3:28pm