I received this message from a friend on here and wonder if its a fake.*Hi, I'm Mark Zu...
GetHuman-extracla's customer service issue with Facebook from June 2018
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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-extracla will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-extracla can let us know if they help or not.
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The issue in GetHuman-extracla's own words
I received this message from a friend on here and wonder if its a fake.*Hi, I'm Mark Zuckerberg The Director of facebook.**Hello everyone, it seems that all the warnings were real, facebook use will cost money**If you send this string to ** different from your list, your icon will be blue and it will be free for you.**If you do not believe me tomorrow at * pm that facebook will be closed and to open it you will have to pay, this is all by law.**This message is to inform all our users, that our servers have recently been very congested, so we are asking for your help to solve this problem. We require that our active users forward this message to each of the people in your contact list in order to confirm our active facebook users if you do not send this message to all your facebook contacts then your account will remain inactive with the consequence of Lose all your cont the transmission of this message. Your SmartPhone will be updated within the next ** hours, will have a new design and a new color for the chat. Dear Facebook users, we are going to do an update for facebook from **:** p.m. until **:** a.m. on this day. If you do not send this to all your contacts the update will be canceled and you will not have the possibility to chat with your facebook messages**Will go to pay rate unless you are a frequent user. If you have at least ** contacts**Send this sms and the logo will turn red to indicate that you are a user**Confirmed ... We finish it for free Tomorrow they start to collect the messages for facebook at *.** cents Forward this message to more than * people of your contacts and it will be free of life for you to watch and it will turn green the ball of above do it and you will see.to * of you*She sent it to me on my Facebook message and we are very concerned as we both love Facebook.
GetHuman-extracla did not yet indicate what Facebook should do to make this right.
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