In **** I had a Facebook page with pictures and information about myself. Since then my...

GetHuman-drivepch's customer service issue with Facebook from June 2018

16 views | 45645 similar | 0 following
Help with my Facebook issue
GetHuman-drivepch's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-drivepch will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-drivepch can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-drivepch's own words
I am trying to get a new Facebook account using my new email and new phone number. I am using my real name of Paul Foster Froemming. my new email is *****@***.com. My new phone is ***-***-****. Please help me sign up for Facebook. ... In **** I had a Facebook page with pictures and information about myself. Since then my email has changed and my mobile phone has changed. I have not been able to get back on facebook. I have tried to do a new account but It does not work. My phone is an old one and does not take text messages. My new email works very well.* In **** my email was *****@***.com. My phone number was ***-***-****.*My new email is *****@***.com My new mobile phone is *-***-***-****. I was a Facebook user with the name of PF Foster. Also Phil Foster. I have a newer photo I can upload.. Please help me to get a new account so I can use Facebook. Thanks. Paul Froemming.
The problem is that my old email and old phone, which are on record, get in the way of me getting a new Facebook account.
Please create a new account for me with my new information.
I have been a customer since ****, I did everything I was asked and I created a beautiful Fadcebook page, with color photos of a good book and photos of myself. Key words were The Healing Adventure (the book) and Paul Froemming, my name and author of the book. I will do another beautiful page with fresh news for friends and photos when I get a new account.
I have tried to create a new account, but the old account got in the way. I do not have the old password or username. I need to start fresh with a new account.
How GetHuman-drivepch fixed the problem

We are waiting for GetHuman-drivepch to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-drivepch fixes it.
This email address isn't valid

Facebook

Facebook
Customer service issue
Reported by GetHuman-drivepch
Jun 16th, 2018 - 2 years ago
Fixed
Seen by 16 customers so far
Similar issue to 45645 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-drivepch started working on this issue
Jun 16th, 2018 6:53pm
GetHuman-drivepch shared this issue with friends on Facebook
Jun 16th, 2018 6:54pm
GetHuman-drivepch indicated the issue is not fixed yet.
Jun 16th, 2018 8:10pm
GetHuman-drivepch indicated the issue is not fixed yet.
Jun 16th, 2018 8:17pm
GetHuman-drivepch indicated the issue is not fixed yet.
Jun 16th, 2018 8:17pm
GetHuman-drivepch indicated the issue is not fixed yet.
Jun 17th, 2018 12:28am

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies