HELLO FACEBOOK TEAM! BADLY NEEDED A HELP FROM YOU because my facebook account was hacke...

GetHuman-zneratio's customer service issue with Facebook from June 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-zneratio's own words
HELLO FACEBOOK TEAM! BADLY NEEDED A HELP FROM YOU because my facebook account was hacked. and i follow also that u given in help center FACEBOOK.COM*HACKED then FACEBOOK.COM*RECOVER with a help by my friend and FORGOT A PASSWORD but still the same. I can LOG IN my email and password the next one showing CONFIRM YOUR IDENTITY then i click GET STARTED then showing SECURITY CHECK to confirm your identity, we will text a confirmation code to your phone, the PROBLEM is didn't show any my phone number or something to type a number. Then, i click CONTINUE. then ERROR "PLEASE SELECT A PHONE NUMBER" how can i select or put a number because there's nothing to write or any. PLEASE FACEBOOK I NEED YOUR HELP. VERY APPRECIATED. My facebook name Renz Cheng Lizada and can't view or any showing CONTENT NOT AVAILABLE, but when i go to find my account search for my email:*****@***.com..it appear and still the same happen give the code and helping a friend but the same STOCK ON SECURITY CHECK to confirm your identity, we will text a confirmation code to your phone. How can i received a text because my number number didn't show on the screen or anything to type. And i recoved on email only but i can't log in to my account. PLEASE HELP ME REGARDING THIS MATTER. Because that account is very important to me,that account since when i was a high school,all memories was there,my business,co workers,status and everything and that account is my life. Please help me to recover that account facebook. PLEASE. VERY APPRECIATED. THANK YOU
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Facebook

Customer service issue
Reported by GetHuman-zneratio
Jun 12th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 10 customers so far
Similar issue to 40509 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-zneratio started working on this issue
Jun 12th, 2018 9:20am
GetHuman-zneratio indicated the issue is not fixed yet.
Jun 12th, 2018 9:22am
GetHuman-zneratio indicated the issue is not fixed yet.
Jun 12th, 2018 1:27pm
GetHuman-zneratio indicated the issue is not fixed yet.
Jun 12th, 2018 1:28pm
GetHuman-zneratio indicated the issue is not fixed yet.
Jun 12th, 2018 1:28pm
GetHuman-zneratio indicated the issue is not fixed yet.
Jun 13th, 2018 5:03am
GetHuman-zneratio indicated the issue is not fixed yet.
Jun 13th, 2018 5:04am
GetHuman-zneratio indicated the issue is not fixed yet.
Jun 13th, 2018 10:28am