I had a Facebook with my full name which is stephanie burgess but I decided to deactiva...

GetHuman761952's customer service issue with Facebook from June 2018

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The issue in GetHuman761952's own words
I had a Facebook with my full name which is stephanie burgess but I decided to deactivate it for awhile because I just wanted messenger as of now . Today something happened that hasn't happened in a long time . My friend logged out of my messenger and I wasn't able to log back in with my Gmail and password I been using for that page . It's now trying to make me start over and has put me on an old page which is my hair page . I don't even be on any of my old pages , I only be on messenger and I just want to go back to my account that's linked to stephanie burgess cause I've changed my password which was the same one thinking it would get me back in to my messenger but it only linked the info that's to stephanie burgess to my hair page . I don't know if I've been hacked or what ! So now if I wanted to log back in to my original page I couldn't because my info is linked to a whole nother one , HELP ME !!!!
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Facebook

Customer service issue
Reported by GetHuman761952
Jun 8th, 2018 - a yr ago
I have an issue with Facebook too
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Seen by 2 customers so far
Similar issue to 429 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman761952 started working on this issue
Jun 8th, 2018 1:34am