I have not been able to access my account. I am asked for a login on and it won't acce...

GetHuman-nkiermay's customer service issue with Facebook from June 2018

3 views | 605 similar | 0 following
Help with my Facebook issue
GetHuman-nkiermay's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nkiermay will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-nkiermay can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-nkiermay's own words
I have not been able to access my account. I am asked for a login on and it won't accept my password. I am given a temporary password of six numbers, When I enter those numbers it already has an error code and I can change my password. I contacted a phone number which I now is not Facebook. I called the number after a long process of accessing various pages I was told that my account had been hacked and was referred or rather transferred to a phone number that was a company that would take care of my problems because I was told all of my bank accounts etc and Facebook had been hacked. I did not think that was correct. I got a call back number and a file number and told them I would call back. I have an account with Lifelock and I contacted them and they check everything and all my back accounts are just fine, except my facebook account. Lifelock checked out the number I can called thinking that it was Facebook and it was indeed a number connected to a scam. I have that information if you want it. Please check out my Facebook account and tell me what I have to do. Norma Kiermayr

GetHuman-nkiermay did not yet indicate what Facebook should do to make this right.

How GetHuman-nkiermay fixed the problem

We are waiting for GetHuman-nkiermay to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-nkiermay fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-nkiermay
Jun 6th, 2018 - 3 years ago
Seen by 3 customers so far
Similar issue to 605 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman-nkiermay started working on this issue
Jun 6th, 2018 9:49pm
GetHuman-nkiermay indicated the issue is not fixed yet.
Jun 6th, 2018 9:51pm
GetHuman-nkiermay indicated the issue is not fixed yet.
Jun 7th, 2018 5:34pm

The Free, Easy Way to Move Services

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians