Hi, I am trying to set up my facebook shop, I have two problems: ***. my website is cal...

GetHuman-alicefro's customer service issue with Facebook from June 2018

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The issue in GetHuman-alicefro's own words
Hi, I am trying to set up my facebook shop, I have two problems: ***. my website is called www.thepleasure.co.uk I sell awesome phone cases. But facebook will not allow the word 'pleasure' as my username: @thepleasure...instead I have had to use @TPphonecases... There is nothing sexual or pornographic or anything like that about my company. Would facebook be able to help me here?***. I am trying to connect my shopify website products to facebook shop, I synced them through the shopify platform two days ago and still havent appeared on my page? I have spoke with shopify and they say Facebook can take days to allow my products to be uploaded... Im not sure about this, surely it doesn't take this long to sign off*upload phone cases? I think its a shopify issue?**If someone could get back to me on these issues that would be great!
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Customer service issue
Reported by GetHuman-alicefro
Jun 6th, 2018 - 5 mons ago
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GetHuman-alicefro started working on this issue
Jun 6th 12:04pm