Mail to report issue on Jun *st, *****Two whom may it concern. *My name is Natthawoot S...

GetHuman-cume_fai's customer service issue with Facebook from June 2018

1 view | 237 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-cume_fai's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cume_fai's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cume_fai will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-cume_fai can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-cume_fai may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-cume_fai's own words
Mail to report issue on Jun *st, *****Two whom may it concern. *My name is Natthawoot Saengsri. I live in Thailand and have * FB account. *One is Natthawoot Saengsri. The other is N'sTwentytwo Perfformances which I use to sell Car parts.**A few days ago one of my account (N's Twentytwo Perormaces) was hacked but I still was able to recover from verifying via phone no.(**** * *******) that time.** Then last night (May **st ****) I can't log in to my own account since I believe that someone has changed my password and deleted the verification via phone number. Only verification via email has left, unfortunately I can't log in to that email because I have not use it many years and unable to access this email account. *I usually log in to FB account via my Window PC, Bangkok, Thailand and Iphone *, Bangkok, Thailand. **Would you suggest me how to recover this account.?**I'm worried about the hacker who hacked my FB. I'm not sure they will use my account in a wrong way or fool other people. **If you require more evidence to proof the ownership please do not hesitate to contact me in the email below ******@***.com*or my mobile no. **** * *** ******Thank you in advance*Natthawoot

GetHuman-cume_fai did not yet indicate what Facebook should do to make this right.

How GetHuman-cume_fai fixed the problem

We are waiting for GetHuman-cume_fai to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-cume_fai fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-cume_fai
Jun 4th, 2018 - 3 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 237 others
0 customers following this


GetHuman-cume_fai started working on this issue
Jun 4th, 2018 11:49am

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies