To whom it may concern:**I am writing this in reference to closed case...

GetHuman-tontovil's customer service issue with Facebook from June 2018

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262 similar
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-tontovil's own words
To whom it may concern:**I am writing this in reference to closed case *****************. If this has any thing to do with our page not functioning. **Our page remains unusable!**I am an admin for the Tonto Village Chapel page in Payson, AZ. Ever since a past investigation our page only comes up as an unofficial page. I don't know why. Can someone please investigate the matter so we can use our page please?**An error I continue to receive when I attempt to publish a post:**Your Page is not published.*Unpublished Pages are only visible to people who manage them. Visitors will not be able to see your Page until it is published. **I continue to receive this error message even when trying to view as a visitor. I have updated my photos and the page is not working correctly. **I would like to request the page be reactivated after your investigation. Or contact me so we can resolve any issues. **Thank you for your attention to this matter.**Pastor Mark Pratt*Tonto Village Chapel *Payson, AZ *********.***.****
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Facebook

Customer service issue
Reported by GetHuman-tontovil
Jun 1st, 2018 - 2y ago
I have an issue with Facebook too
Fixed
Seen by 9 customers so far
Similar issue to 262 others
0 customers following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-tontovil started working on this issue
Jun 1st, 2018 8:52pm
GetHuman-tontovil confirmed the issue is fixed. Hooray!
Jun 1st, 2018 10:07pm