Hi. I am writing to let you know that I have two fb accts. One was business and one is...

GetHuman-kariphin's customer service issue with Facebook from May 2018

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The issue in GetHuman-kariphin's own words
Hi. I am writing to let you know that I have two fb accts. One was business and one is personal. My Missy montclair acct was hacked around four thirty Fri am and they have gone in and changed the phone number, email,, etc. All the way to my Gmail acct as well. They are posing as me in messenger as well and trying to get money out of people. They are causing alot of harm and I have no way of knowing what they are saying to people behind my back either. I have pictures of them in action that I can provide as I had some friends bait them to see what would happen. This isn't good and my other half and I are very private people. I need the last messages from Ramone dymes on their also. They are playing a dangerous game and this needs to be resolved or I will press charges. I need this messenger acct either deleated so they can't do this but before that I need my messages from him please. My other acct Kari phinney is okay at the moment. U will be able to see the same pictures of my identity on both fb accts. That alone should confirm that for u. I did not give permission for anyone to be in my acct. The person is trying to do half assed readings and asking for money. My readings are real and pure. This is causing alot of damage. My cell number is ***-***-****. Please text or call. This is an emergency. Thank u Kari Legros aka the real missy Montclair. This is also my website and YouTube accts to verify my identity . Missy.montclair.weebly.com and missy Montclair at YouTube
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Customer service issue
Reported by GetHuman-kariphin
May 27th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 650 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-kariphin started working on this issue
May 27th 4:50pm
GetHuman-kariphin indicated the issue is not fixed yet.
May 27th 7:55pm
GetHuman-kariphin indicated the issue is not fixed yet.
May 27th 11:35pm
GetHuman-kariphin indicated the issue is not fixed yet.
May 28th 10:52pm
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May 28th 10:55pm
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May 30th 6:29pm