Dear customer service**I am not too sure if i am writing to the right person but I have...

GetHuman-diosi's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-diosi's own words
Dear customer service**I am not too sure if i am writing to the right person but I have no idea who to turn to regarding my issue.*I have forgotten my facebook password but i am not receiving the password recovery email through the email address which is provided. I do have a mobile number added to my account but I cannot ask for an acces code because it doesn't give me that option. I also tried to recover my account through trusted friends but again I have not received the recovery email. I am runing out of options to recover my account. Please advise my next step as I have trued everything what the help centre advised me fo do.**Thank you in advance**Regards,**Benjamin Diosi*Facebook account email: *****@***.com*Mobile number provided: ************
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Customer service issue
Reported by GetHuman-diosi
May 26th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 16 customers so far
Similar issue to 577 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-diosi started working on this issue
May 26th 9:14pm
GetHuman-diosi indicated the issue is not fixed yet.
May 26th 9:16pm
GetHuman-diosi indicated the issue is not fixed yet.
May 27th 7:35am
GetHuman-diosi indicated the issue is not fixed yet.
May 27th 7:35am