My phone logged me out from my account & messanger so I thought Id log right back in an...

GetHuman-obanilui's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-obanilui's own words
My phone logged me out from my account & messanger so I thought Id log right back in and that would fix it but it didn't**in trying to log back in it then asked me create a new account as if my original account was deleted I comunicate via the fb page & messanger alot so I began to create a new account but it I got as far as the app or website asking me for a * digit code that supposedly was to be emailed to me so that I can continue to I think retreive my messanger account plus fb page ***I really could use my fb & messanger account information (FB Page contacts & Messanger contacts & conversations ) back to normal working**it takes too long to recollect contacts plus I just need my messanger & FB account as it was*** PLEASE ASSIST ME IN FIXING THIS GLITCH ASAP**Thank you for reading & for reading this
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Customer service issue
Reported by GetHuman-obanilui
May 25th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 13 customers so far
Similar issue to 477 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-obanilui started working on this issue
May 25th 6:25pm
GetHuman-obanilui indicated the issue is not fixed yet.
May 27th 3:00pm
GetHuman-obanilui indicated the issue is not fixed yet.
May 27th 3:10pm
GetHuman-obanilui indicated the issue is not fixed yet.
May 27th 3:11pm
GetHuman-obanilui indicated the issue is not fixed yet.
May 27th 3:31pm
GetHuman-obanilui indicated the issue is not fixed yet.
May 27th 3:33pm
GetHuman-obanilui indicated the issue is not fixed yet.
May 27th 3:36pm
GetHuman-obanilui indicated the issue is not fixed yet.
May 27th 3:36pm
GetHuman-obanilui indicated the issue is not fixed yet.
May 27th 3:37pm
GetHuman-obanilui indicated the issue is not fixed yet.
May 27th 3:39pm
GetHuman-obanilui indicated the issue is not fixed yet.
May 27th 4:01pm