Facebook shut my page down due to my name. They said they want u to use a name that u u...

GetHuman-dabtylcu's customer service issue with Facebook from May 2018

12 views | 303 similar | 1 following
Help with my Facebook issue
First: share to improve GetHuman-dabtylcu's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-dabtylcu's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dabtylcu will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-dabtylcu can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-dabtylcu may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-dabtylcu's own words
Facebook shut my page down due to my name. They said they want u to use a name that u use everyday and people know u by and I did. They made me send in my id and said they will change my name to that BUT I don’t use my Legal name in everyday life. NOBODY calls me by my legal name NOBODY!!!!! Half the people don’t even know my name so how y’all gonna tell me what name I go by everyday then **** my page down. I didn’t nothing wrong or illegal on Facebook. I have thousands of pics on there that I can’t get back. I have in the process of selling something on the marketplace now I can’t talk to my customers. I need my page opened ASAP. My legal name is Rhonda Williams but I’m never called that I’m called Diamond my other middle name or ShortKake my business name

GetHuman-dabtylcu did not yet indicate what Facebook should do to make this right.

How GetHuman-dabtylcu fixed the problem

We are waiting for GetHuman-dabtylcu to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-dabtylcu fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-dabtylcu
May 25th, 2018 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 303 others
1 customer following this


GetHuman-dabtylcu started working on this issue
May 25th, 2018 2:23pm