Facebook shut my page down due to my name. They said they want u to use a name that u u...
GetHuman-dabtylcu's customer service issue with Facebook from May 2018
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dabtylcu will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-dabtylcu can let us know if they help or not.
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Before contacting them, items GetHuman-dabtylcu may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-dabtylcu's own words
Facebook shut my page down due to my name. They said they want u to use a name that u use everyday and people know u by and I did. They made me send in my id and said they will change my name to that BUT I don’t use my Legal name in everyday life. NOBODY calls me by my legal name NOBODY!!!!! Half the people don’t even know my name so how y’all gonna tell me what name I go by everyday then **** my page down. I didn’t nothing wrong or illegal on Facebook. I have thousands of pics on there that I can’t get back. I have in the process of selling something on the marketplace now I can’t talk to my customers. I need my page opened ASAP. My legal name is Rhonda Williams but I’m never called that I’m called Diamond my other middle name or ShortKake my business name
GetHuman-dabtylcu did not yet indicate what Facebook should do to make this right.
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