Hello,**I am a manager of multiple ad accounts in the Business Manager app. Due to the...

GetHuman-milde's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-milde's own words
Hello,**I am a manager of multiple ad accounts in the Business Manager app. Due to the paid advertising I've used in these accounts, I have a problem setting different billing addresses in these accounts. I also have * different credit cards for these accounts, from which ads are paid. *The account https:**business.facebook.com*www.milde.sk*?business*id***************** should have its billing address at Milde sro, Koce*ova **, *** ** Trnava, Slovakia, but accounts https:**business.facebook.com * krajzazitkov * and https:**www.facebook.com*TrnavskyKraj* I needed to have a billing address Trnava Self-Governing Region, Staroh*jska **, ***** Trnava, Slovakia.**The problem is that in the current setting we know only that "business.facebook.com*www.milde.sk" is the owner of other fan pages as well, and therefore when paid ad for them is realized, the invoice would come to me for every ad (in all account) to the same address . **Thus, we need to divide two accounts up to * different billing information. I want to be a person who owns * business accounts (https:**business.facebook.com*www.milde.sk*? & Https:**www.facebook.com* TrnavskyKraj * and this account will still have a sub-account https:**business.facebook.com*krajzazitkov).**Could you please assist me in realization of accounts for * different billing details?*Is it necessary, to set up a second business manager with new billing address? **Thank you very much for your advice.*Best regards,**Milde
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Customer service issue
Reported by GetHuman-milde
May 25th, 2018 - 6 mons ago
I have an issue with Facebook too
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Seen by 5 customers so far
Similar issue to 673 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-milde started working on this issue
May 25th 9:02am
GetHuman-milde indicated the issue is not fixed yet.
May 25th 10:20am
GetHuman-milde indicated the issue is not fixed yet.
May 28th 10:13am