Hello, My name is Natasha I work for Michael Gould Property Agents, in Midsomer Norton...

GetHuman714556's customer service issue with Facebook from May 2018

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Hello, My name is Natasha I work for Michael Gould Property Agents, in Midsomer Norton. I would like to tell you about someone who is using facebook and has used one of our rental property addresses to fraudulantly take £*** from a young lady, who called us on Saturday **th May about it. She has reported it to police and I have the reference number. She joined a group called Houses*Flats for buy*sell*rent*Somerset and the Landlord name was Carl Andrew, property address was ** Waterloo Road, Radstock (which is on Rightmove advertised through our agency). This lady Amy Wilding called us again this morning, stating that the same property was being marketed again, but with a different landlord name now of, Howard Thomas. Can you please look into this group and stop them doing this please. The young lady paid into a bank account and the landlord said he was away abroad but would post a key before move in date, which obviously wasn't the case at all. We hold the key and the landlord is not called either of those names. Thank you for your urgent attention to this matter. Regards. Natasha at Michael Gould Property, Midsomer Norton.
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Customer service issue
Reported by GetHuman714556
May 24th, 2018 - 8 mons ago
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Seen by 7 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman714556 started working on this issue
May 24th, 2018 3:26pm
GetHuman714556 confirmed the issue is fixed. Hooray!
May 29th, 2018 9:45am