My Facebook account disappeared * days ago and I have not been able to recover the acco...

GetHuman-lisemgra's customer service issue with Facebook from May 2018

150 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-lisemgra's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lisemgra's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lisemgra will want to follow the link below to head to their help center. We will check on GetHuman-lisemgra later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-lisemgra may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-lisemgra's own words
My Facebook account disappeared * days ago and I have not been able to recover the account after * hours of diligent effort because the system requires a login in code which is to be texted and I have not received the login code to complete the process to recover the account. I run my business from Facebook and urgently need my Facebook account to be recovered and need your help!!! I have already emailed Tech Support twice, gave my photo ID and have not received an email response back from Facebook in * days*Name: Lise Granelli*Phone: ***-***-*****Address: **** Roseville Parkway, Roseville, CA*License * B********I urgently ask you to please help me recover my Facebook account. *THANK YOU!!!!
GetHuman-lisemgra did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-lisemgra fixed the problem
We are waiting for GetHuman-lisemgra to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-lisemgra fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-lisemgra
May 23rd, 2018 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 150 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-lisemgra started working on this issue
May 23rd, 2018 4:51pm