I am trying to help my friends, who run Hunan House in Christiansburg, VA. https:**www...

GetHuman-kempbbe's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-kempbbe's own words
put the rightful owners of the FB page in control of it. ... I am trying to help my friends, who run Hunan House in Christiansburg, VA. https:**www.facebook.com*HunanHouse**They are not able to control the web page because the previous owners did not give that to them. This is now two owners later. They are nice people who do not speak English very well, but have a very nice place, unlike the previous owners. Would you work with me to help them control their FB page, so we can get the bad comments off and at least answer questions? I am trying to help them.
Many bad things were said about the previous owners and it looks like these owners are the bad ones.
Helping me to put them in charge of a FB site that appears to say very, very bad things about this restaurant. I want to verify to you that they are the owners, then have you transfer ownership of this paget to them. OR I could see if you could delete the FB page altogether and they could build a new one, with help.
They are not really customers, but would like to be. They are not able to speak English well and I would like to help them gain control of this part of their business.
We do not know how to contact the previous owners. If we could do that, then we could get them involved in the process. That does not seem to be possible.
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Facebook

Customer service issue
Reported by GetHuman-kempbbe
May 23rd, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 12 customers so far
Similar issue to 196 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-kempbbe started working on this issue
May 23rd 4:45pm
GetHuman-kempbbe indicated the issue is not fixed yet.
May 23rd 6:02pm
GetHuman-kempbbe indicated the issue is not fixed yet.
May 23rd 6:11pm
GetHuman-kempbbe indicated the issue is not fixed yet.
May 23rd 6:11pm
GetHuman-kempbbe indicated the issue is not fixed yet.
May 23rd 6:11pm
GetHuman-kempbbe indicated the issue is not fixed yet.
May 24th 6:00pm
GetHuman-kempbbe indicated the issue is not fixed yet.
May 24th 6:00pm
GetHuman-kempbbe indicated the issue is not fixed yet.
May 24th 6:00pm
GetHuman-kempbbe indicated the issue is not fixed yet.
May 24th 6:01pm
GetHuman-kempbbe indicated the issue is not fixed yet.
May 24th 6:04pm
GetHuman-kempbbe indicated the issue is not fixed yet.
May 26th 2:35am
GetHuman-kempbbe indicated the issue is not fixed yet.
May 26th 5:54pm