My name is Alesha bryenton my Facebook was hacked I had to make a new account and no lo...

GetHuman702885's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman702885's own words
My name is Alesha bryenton my Facebook was hacked I had to make a new account and no longer can get into the account that is called Alesha bryenton I have somebody messaging my family from this account and I would like it deleted as soon as possible. I have your reporting it to Facebook non-stop my family has two about it being hacked I don't know what else to do I feel helpless and I want this account off their silly my friends pictures they are stealing pictures of my daughter as well I have made a new account rose Alesha bryenton but no longer can access the Alesha bryenton as the password has been changed and a whole bunch of other and the email that I used to access the account I have no idea what to do with the situation I feel like I'm being violated please help get this count down as soon as possible
GetHuman702885 did not yet indicate what Facebook should do to make this right.
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How GetHuman702885 fixed the problem
My ended aibling to get back into it and getting it deleted you can change your phone number in your setting so it'll come to your phone if you can get on to it at all and gets into the change the number you should able to get a code sent to your phone to change it and yes this count now has been deleted and deactivated by myself
Please help with my Facebook issue
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Customer service issue
Reported by GetHuman702885
May 20th, 2018 - 8 mons ago
I have an issue with Facebook too
GetHuman702885 shared how to fix
Seen by 3 customers so far
Similar issue to 220 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman702885 started working on this issue
May 20th, 2018 11:36pm
GetHuman702885 confirmed the issue is fixed. Hooray!
May 22nd, 2018 4:04am