Shana Nicole stahley was messaging my daughter Zoe Gill on messenger asking her to come...

GetHuman-lovesmik's customer service issue with Facebook from May 2018

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The issue in GetHuman-lovesmik's own words
Shana Nicole stahley was messaging my daughter Zoe Gill on messenger asking her to come stay the night and drink and do drugs with her. Telling her she thought she was pretty and asking her to come spend the night. My daughter peeked at the girls Facebook page bc she thought it could possibly be a man trying to catfish and noticed that she had tagged someone that Zoe knew and went to school with. So Zoe contacted this girl and the girl ask us to call her. So we did and the girl said hysterically to please please do not contact these people back! That Shana Nicole Stanley’s husband had done this to her and that they were sexual predators and lure girls there, get them drunk, sneak them drugs unknowingly and then rape them. Now I realize this could be a false accusation but seemed to fit the fishiness of the situation and what they had messaged my daughter so my daughter messaged them back and told her to leave her alone and that she was going to expose them and file a police report. And coincidentally they blocked my daughter after this quickly. So my daughter took screenshots of all the messages and posted exactly what had happened and her conversation with the girl whom had been a victim of these people. My daughter was very mature and said on her post verbatim, “The girl begged me to not go over there(which I wasn’t going to anyways) And a few more scary things I will not air but this is scary and if you get a message from this girl do not answer it!!! Please be safe! Since the incident we have since notified the police and filed a report and also my daughter Zoe was removed from Facebook for ** days! I do not understand this! She didn’t slander anyone or say anything that wasn’t truth and pictures of the screenshots the girl had sent her. Her full intentions was just to notify others to be safe and let them know what she had just experienced! I really want an explanation as to why my daughter was removed from Facebook. We got no explanation as to why she was blocked. Just that she was temporarily blocked for ** days and no reason as to why she was blocked. I do Not feel that she violated any Facebook standards and deserve to have an explanation as to why she was removed. I have all screenshots of what they were messaging to my young daughter and will gladly share those with you. Please give me an explanation as to why it’s ok for someone to message my young daughter and try to get her to come drink, do drugs and spend the night with them and when my daughter shares the direct details and messages of what they sent to her as a warning for others to just beware and be safe she is temporarily blocked for ** days. I need more information as to why my daughter is getting punished please! If she did something wrong to violate any of your standards, she deserves an explanation as to what she did wrong bc as far as we all can see she was honest, mature and straightforward in sharing exactly what was messaged to her from Shana Nicole Shapley. There was no defaming anyone or being rude or explicit in anyway. Intentions were full heartedly meant to just warn others to be safe! How is that a violation of your standards? Thank you for your time and patience. * Respectfully,* Kym Gill
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Customer service issue
Reported by GetHuman-lovesmik
May 19th, 2018 - 6 mons ago
I have an issue with Facebook too
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Seen by 3 customers so far
Similar issue to 173 others
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Timeline
GetHuman-lovesmik started working on this issue
May 19th 5:47pm
GetHuman-lovesmik indicated the issue is not fixed yet.
May 20th 4:49am
GetHuman-lovesmik shared this issue with friends on Facebook
May 20th 4:50am