You guys have no resources for helping people with stolen accounts, so I have to report...

GetHuman-ryanwpra's Hacked or Disabled Accounts issue with Facebook from May 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-ryanwpra's own words
You guys have no resources for helping people with stolen accounts, so I have to report it here. My Instagram name was hacked and stolen by use of cloning my SIM card and using my phone number to steal the name. I had to go to TMobile and get a new SIM card activated since it was deactivated and being used by a hacker and had to have my phone number frozen temporarily*My username was changed to @Goliath********* and they left a threat in my bio about ruining my life if I try to get my username back. I've had @Goliath for years after filling a Trademark to get the name in **** and's been linked to *****@***.com and my number ***.***.**** and my Facebook business page for most of the time since then u til yesterday. I'd really like my handle @Goliath back please. Yesterday was a nightmare and gave me an anxiety attack, putting me in the ER. This all took place yesterday between *:**-*:**PM PST. Please check your logs and email me back! I've tried to contact yall through so many ways. I can't retrieve anything from the emails you've sent during the theft because the links have all been killed by the hacker. Please help!
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Facebook

Hacked or Disabled Accounts issue
Reported by GetHuman-ryanwpra
May 1st, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 721953 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-ryanwpra started working on this issue
May 1st, 2018 9:22pm