I sold an item to someone. They paid me and when I sent the request for the money...

GetHuman633952's Report a Problem issue with Facebook from April 2018

26 views
 | 
728752 similar
 | 
0 following
Help with my Facebook issue
Did that get it fixed?
Waiting to see if GetHuman633952 fixed the issue with our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman633952's own words
I sold an item to someone. They paid me and when I sent the request for the money ($***) the payment method listed underneath the dollar amount I entered was a debit card, which I updated to a new one. On that same screen it has * buttons, one to send the money and one to request so one would assume whatever is listed on that dialogue box is the source or destination for the funds...Wrong! I had an old PayPal account that was set as the default and it is an account I do not have access to anymore it is an old outdated account. So the customer is out $***, I still have to ship the item out to him so I am taking an almost $*** loss because facebook will not reverse the transaction and paypal wouldn't help me either.**I opened several support tickets with facebook and even after clearly stating that paypal was of NO help that I should contact paypal....**When money is sent or received via messenger there should be something telling you where the funds are going to goto.
GetHuman633952 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman633952 fixed the problem
We are waiting for GetHuman633952 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman633952 fixes it.
This email address isn't valid

Facebook

Report a Problem issue
Reported by GetHuman633952
Apr 27th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 26 customers so far
Similar issue to 728752 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman633952 started working on this issue
Apr 27th, 2018 12:54pm
GetHuman633952 indicated the issue is not fixed yet.
Apr 27th, 2018 1:02pm
GetHuman633952 shared this issue with followers on Twitter
Apr 27th, 2018 1:03pm
GetHuman633952 shared this issue with your circles on Google+
Apr 27th, 2018 1:05pm
GetHuman633952 shared this issue with your circles on Google+
Apr 27th, 2018 1:05pm
GetHuman633952 indicated the issue is not fixed yet.
Apr 27th, 2018 1:52pm
GetHuman633952 indicated the issue is not fixed yet.
Apr 27th, 2018 3:35pm
GetHuman633952 indicated the issue is not fixed yet.
Apr 28th, 2018 1:46pm
GetHuman633952 indicated the issue is not fixed yet.
Apr 30th, 2018 4:06am