I changed my phone number, but I was still able to log in to Facebook on my old phone...

GetHuman-expressy's Recover Account issue with Facebook from April 2018

31 views | 10000 similar | 0 following
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The issue in GetHuman-expressy's own words
I changed my phone number, but I was still able to log in to Facebook on my old phone. I just got a new phone yesterday and switched the number to that new phone, and I gave my son my other phone . I can't log in to Facebook on this new phone . After working on this to try to resolve it for hours, I think maybe I can get the phone company to switch the old phone back to my old number and log in, but I don't know. Is there another way? I tried the trusted friends method and can't access my trusted friends list. I tried getting an SMS sent to my phone and nothing comes through. I tried to switch the email address, too. I haven't gotten any kind of instructions sent to it, as promised. Any help anyone?

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I cannot log into facebook. I want to be able to log into facebook. I changed my...I am not able to log into Facebook. Facebook does not recognize my name phone num...I still don’t receive a code to log in to Facebook it has my old phone number but...My old Facebook account got hacked and the phone number has changed and I can't log inI cannot log into my facebook account on my new phone. The old phone number assoc...When i changed my phone number i was not able to change it with Facebook because...I can’t log into my Facebook however I am logged on with a old phone number that...My Facebook is connected with my old phone number that ends in **** and I just ch...I got logged out of my Facebook that I used to log in with my old phone number. I...
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Facebook

Recover Account issue
Reported by GetHuman-expressy
Apr 26th, 2018 - 5 years ago
I have an issue with Facebook too
Not resolved
Seen by 31 customers so far
Similar issue to 10000 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-expressy started working on this issue
Apr 26th, 2018 7:17pm
GetHuman-expressy indicated the issue is not fixed yet.
Apr 26th, 2018 10:48pm