I had a Facebook account that I deactivated and I know it doesn't fully delete the acco...

GetHuman632016's Hacked or Disabled Accounts issue with Facebook from April 2018

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Help with my Facebook issue
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GetHuman632016's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman632016 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman632016 can let us know if they help or not.
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Before contacting them, items GetHuman632016 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman632016's own words
I had a Facebook account that I deactivated and I know it doesn't fully delete the account for two weeks in case you change your mind and log back in. Well I deactivated my account a few months ago and never logged back in. Now, months later I have people telling me that it still shows I'm active! It has all of my picture from the account I deleted but I cannot get into the account and it is becoming very frustrating because I want the account deleted and gone. The account name is Andy King from Grand Island, Nebraska and the email associated with the account is *****@***.com. Please help me delete this account as it is causing a strain on my engagement to my fiancee because she thinks I am lying to her and using it to talk to other women.

GetHuman632016 did not yet indicate what Facebook should do to make this right.

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Facebook

Hacked or Disabled Accounts issue
Reported by GetHuman632016
Apr 26th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 141979 others
0 customers following this

Timeline

GetHuman632016 started working on this issue
Apr 26th, 2018 7:05pm

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