I have **** points on Survey Junkie and have asked for my monies over and over and they...
GetHuman630607's Report a Problem issue with Facebook from April 2018
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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman630607 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman630607 can let us know if they help or not.
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The issue in GetHuman630607's own words
I have **** points on Survey Junkie and have asked for my monies over and over and they send me an email saying they are checking into it and send me a ticket number and that is all. I never receive a reply to my email address regarding when they are going to send my money and sometimes they will say they have to contact customer support and will call but never call. Today I think they have blocked me where I can't get on their page. How do I make them send me my money for their surveys. I have been doing them for a long time. Other surveys pay out when I get my points. This isn't being honest to their customers and is a bad reflection on facebook. Can you please check into this for me and thanks for any help you can give me.
GetHuman630607 did not yet indicate what Facebook should do to make this right.
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