I have **** points on Survey Junkie and have asked for my monies over and over and they...

GetHuman630607's Report a Problem issue with Facebook from April 2018

14 views | 140075 similar | 0 following
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman630607 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman630607 can let us know if they help or not.
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The issue in GetHuman630607's own words
I have **** points on Survey Junkie and have asked for my monies over and over and they send me an email saying they are checking into it and send me a ticket number and that is all. I never receive a reply to my email address regarding when they are going to send my money and sometimes they will say they have to contact customer support and will call but never call. Today I think they have blocked me where I can't get on their page. How do I make them send me my money for their surveys. I have been doing them for a long time. Other surveys pay out when I get my points. This isn't being honest to their customers and is a bad reflection on facebook. Can you please check into this for me and thanks for any help you can give me.

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Facebook

Report a Problem issue
Reported by GetHuman630607
Apr 26th, 2018 - 2 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 140075 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman630607 started working on this issue
Apr 26th, 2018 12:24pm
GetHuman630607 indicated the issue is not fixed yet.
Apr 28th, 2018 12:12am
GetHuman630607 indicated the issue is not fixed yet.
Apr 30th, 2018 9:28pm